Q: Where are your hemp products made?
A: Our Hemp products are made in China, the world’s largest producer of hemp, hemp fabric, and other hemp products. We aspire to someday offer hemp products made in the USA, once the US hemp market recovers from it’s long, unjustified, illegal status.
Q: How fast is shipping?
A: You should receive your order generally in 2-3 days. Orders are generally shipped same day or next business day. We ship via USPS First Class, and Priority Mail. Depending on where you are located, transit time can be up to 5 days, but that is not common.
Q: Where are you shipping from?
A: We are a U.S. owned and operated small family business. We are located, and ship all orders from, Minnesota USA.
Q: Do you ship international?
A: We do not ship directly to destinations outside the USA. However, we have partnered with a fantastic U.S. based package forwarding service. This allows us to ship to a U.S. address on your behalf. Please see our International Shipping page for more information.
Q: What’s the big deal with Hemp anyway? Why should I pay more for Hemp instead of cotton or whatever?
A: Great question! Please see our Why Hemp? page for some answers.
Q: What is your warranty and return policy?
A: We take responsibility for everything we sell, for the lifetime of the product. If at any time, ever, you are not completely satisfied with your Hemp Go Green products, we will gladly refund or replace any of our products free of charge, including your return shipping! Please see our Guarantee/Warranty page for more details.
Q: Can I wash my hemp bags?
A: Our hemp bags are machine washable, but in the long-run hand washing is better. Our hemp bags have a special fabric finish that helps them hold their shape. This finish can wear off with repeated washings. If after washing, you find your bags are “floppier” than you would like, the finish can be restored by ironing with laundry starch, or our favorite, a product called Mary Ellen’s Best Press.